Seven administrators learnt how to successfully tune Cognos 8, how to troubleshoot bad system performance, from the network up to the computer's processors. They discovered how to tune VMware to work efficiently with Cognos. Setting up the ideal architecture in a cost effective way will now be child's play to them. Setting up security in a flexible way and using IBM and third-party tools to achieve a better ROI on administration activities was part of the acquired skill set. For more information and new training dates, contact ineke.hoogmartens@numius.eu